Things to Consider when Hiring a Pool Repair & Service Company
Finding the right pool service repair company is not as easy as it sounds. But when you do find one, it will be a joy to come home and find the pool fixed and well maintained. A good Las Vegas pool repair company will save you money and on the long run will free up your weekend by allowing you relax by the pool rather than working on the weekend cleaning your pool.
Here are a few things to consider when hiring a pool repair company in Las Vegas, NV
- License
the first thing is to check if they have a license to do business. If a pool service company doesn’t have a license, don’t let them in. We’re not saying there are lots of them on the internet but you should endeavor to verify this detail before allowing them to go into your yard. This is the first thing they should even show you if they are serious. if they have a website, you can go there to check for this detail as well as to verify the status of their license with the state contractors license board.
- Liability insurance
You definitely don’t want a pool repair company that doesn’t have liability insurance. Pool maintenance is not risky but accidents do occur from time to time. The easiest thing you can do is to protect yourself and your loved ones. Liability insurance is mandatory for a pool repair company. If they don’t have it, keep looking.
- Customer Service
Customer Service is everything. Did they answer on time? Did they show up when they said they would? This might seem obvious but the service you receive will never be better than your first meeting with them. Everyone acts appropriately when they are trying to get your business but when they do, the real behavior comes out. If they did not answer your call when you called and didn’t’ bother to call back, imagine how hard it will be to get them to visit you when it’s not convenient for them. A pool repair company might remember the big things that earned them money – only a few will remember the little things that make the customer happy.
- Professional image
When they visited you, did they look professional? Look beyond the cheap signs on the door of their truck that tags them as an expert and look at their conduct to gauge the first impression. A professional pool service company will have estimate forms and documents with their names and contact details on it. How did they respond to you on the phone? All of these is part of their image and they will affect your perception of them, one way or the other.
- Cost
How much are they charging you? Cost is not so much the issue here but value being created. If you end up paying $60 for a pool service that should cost you $90, does that make you happy? Sometimes, it’s best you stay away from the low bid pool services as they may cost you more in the long run. When they charge you, be on the lookout for recommendations they might want to force on you. This is how they make up for every dollar you think you’re saving in terms of the price paid.
If you’re a Southern Nevada resident looking for an amazing pool repair company, contact us for a quote today!
